Free website audit
How does your practice website measure up?
We’ll audit your website against the standards that actually apply to UK GP practices — and send you a clear, jargon-free report. Free, no obligation, run by a person.
Report within 1 working day.
NHS England criteria
WCAG 2.2
Accessibility baseline
Site coverage
Audit areas
Website audit
Example Surgery
scored well
patient journey · target ≤ 11
confirmed failures
performance
links broken
security score
Illustrative example. Your report is built from your site’s real results.
What we check
Seven areas. The standards that actually apply.
Not a generic SEO scan — an audit built specifically around what NHS GP practice websites are required and expected to do. The seventh — CQC readiness — is brand new.
New CQC readiness
See your website the way an inspector will
Every full audit of an England practice now includes a CQC readiness layer — the website side of inspection preparation, checked against CQC’s own guidance and photographed as evidence.
Your CQC rating — displayed, and current
Practices with a CQC rating are required by law to display it on their website. The audit finds your rating display — official widget, badge or hand-built — and verifies what you show against CQC's live register, catching the case that stings: a site still showing the old rating after a re-inspection.
Register verification runs where your site links your CQC profile page.
Complaints route, stated correctly
Patients may complain to the practice OR to the commissioner — not both. CQC's own guidance says this is commonly misstated, and our testing bears that out: most practices we've run it on so far have needed a fix. Your report gives the exact wording direction, naming your actual ICB.
Accessible formats & communication support
The Accessible Information Standard: does your website tell patients how to get information in large print, easy read, braille or audio — and how to request a BSL or other interpreter, and have their communication needs recorded?
Safe
all in placeIn place: Out-of-hours & NHS 111 signposting
Effective
all in placeIn place: NHS Health A–Z information
Caring
assessed in personLittle of this question is visible from a website — inspectors assess it in person.
Responsive
2 to look atTo look at: Urgent same-day appointments info
Patients with urgent needs can see how to get same-day help.
To look at: Plain-English reading age
Information only works if patients can understand it.
Well-led
1 to look atTo look at: Complaints route stated correctly
Complain to practice OR ICB — the route must be stated correctly.
In place: CQC rating displayed (Reg 20A)
In place: GP net earnings published
Not a prediction of any CQC rating — what an inspector would see on your website.
A check we believe no one else runs
As far as we can tell, no other GP website audit checks the legal rating-display requirement — not even NHS England’s own benchmarking tool.
Evidence, not opinion
We don’t just tell you — the audit photographs what it found on your pages, so your report shows the evidence alongside every finding.
England only — CQC regulates providers in England, so these checks run on full audits of England practices. This is the website side of inspection readiness, not the whole of it, and never a prediction of any rating.
How it works
A person runs it. A person sends it.
Tell us where to look
Fill in the short form below — your practice, your website address, and where to send the report. Takes about a minute.
A person reviews and runs it
Every request is checked by a member of our team before the audit runs. The audit itself loads your whole public site, page by page, in a real browser — politely and rate-limited.
Your report lands in your inbox
Within one working day you'll receive a secure private link and a PDF — headline grades, the key problems in plain English, and what each one means for your patients.
The comparison
Your site, side by side with one of ours
Every report ends with a like-for-like comparison: your current site’s results next to a live site we built — audited with the same engine, the same day. Real data, labelled as exactly that.
Illustrative example. In your report, both columns show real audit results.
Inside your report
Plain English, worst first
Headline grades for each area, then every problem worth fixing — what it means for your patients, and how it would be put right.
02 — Area by area
58/100 · 10 well, 5 inadequate
0/100 · 151 fails
69/100 · median age 13.1
80/100 · performance 54
77/100 · grade B
98/100 · 5 broken of 202
2 of 3 in place · complaints route to fix
01 — What to improve first
-
Complaints route stated correctly CQC READINESS
Patients may complain to the practice OR the ICB — this page currently says both.
-
List of practice staff GP BENCHMARKING
Add a profile entry for every clinical staff member — name, role and qualifications.
-
Buttons must have discernible text ACCESSIBILITY
Screen-reader users can't tell what these buttons do.
-
Privacy notice reads at age 18.6 READING AGE
Well above the NHS target of 11 — the longest sentence runs to 48 words.
-
5 broken links found LINK HEALTH
The out-of-hours page links to a service that no longer exists.
+ 8 more findings in the full report →
Example pages from a report on our demo practice — no real surgery’s data.
If we can’t verify it, we don’t report it.
Unverified findings are excluded
Anything the audit can't confirm is marked "needs review" and left out of your scores entirely. We don't guess, and we don't pad.
"Broken" means confirmed broken
A link only counts as broken when we've confirmed it's dead. Timeouts and unreachable pages are listed separately, clearly labelled.
Real comparison, real data
The side-by-side at the end of your report compares your site against a live site we built — audited with the same engine, labelled as exactly that.
Request yours
Get your free audit
A minute to fill in. A person reviews every request, and your report arrives within one working day.
Questions
Before you ask
Is it really free?
Yes — free and no obligation. We build websites for NHS GP practices, and we think the clearest way to show the difference is to show you exactly where your current site stands. What you do with the report is up to you.
Do you need access to our website or any logins?
No. The audit only examines the publicly available pages of your website — the same pages your patients see. We never need logins, admin access, or anything from your current provider.
We're in Scotland, Wales or Northern Ireland — does this work for us?
Mostly, yes. The NHS England benchmarking section and the CQC readiness checks apply to England only — CQC regulates providers in England — so your report won't include those. The other five areas (reading age, accessibility, performance, link health and security) apply everywhere.
Is displaying our CQC rating on our website really a legal requirement?
Yes. Regulation 20A requires providers with a CQC rating to display their current rating on every website they operate, and CQC's guidance expects a new rating to be shown within 21 days of the report. Our audit checks your display and, where your site links your CQC profile, verifies the rating you show against CQC's live register.
Does the CQC readiness section predict our CQC rating?
No — and we're deliberate about that. It shows how your website reads against the five questions every CQC assessment asks, because your website is often the first thing an inspector sees. It is not a prediction of any rating or inspection outcome, and much of what CQC assesses can only be seen in person.
What happens to the details we submit?
We use them to run your audit and email you the report — that's it. We won't add you to a marketing list unless you tick the separate opt-in box, and we keep audit requests for 12 months before deleting them. Our Privacy Notice has the full detail.
How long does it take?
The audit itself takes about 15 minutes, but every submission is reviewed by a person before it runs — so we promise your report within one working day of your request.