Packages

Support packages.

Choose the level of support that’s right for your practice. All packages include secure UK hosting and SSL certificates.

01 / Plans

Pick the level that fits.

Every package starts with secure UK hosting, SSL, and automated backups. Step up as your practice’s needs grow.

Essential foundations

Essential hosting and security for your practice website.

Infrastructure

Support

What’s included?

Secure UK hosting: Your website is hosted in the UK, providing the technical foundation for your practice website.
SSL certificate: Encrypts the connection between your website and its visitors. Certificate provision and renewal are included.
Automated backups: Secure copies of your website data are made automatically, helping protect against data loss.
Domain management: Management of the domain name used to reach your practice website.
Technical support: Help with the website platform through our helpdesk during normal business hours. Basic does not include content editing or design changes.
Security maintenance: Ongoing security maintenance and patching of the website platform.
Knowledge base access: Access to our online guidance so you can find help with your website.
Online training: Access to online training resources to help your team use the website.

Fully managed website with proactive compliance support.

Everything in Basic, plus

Website management

Compliance

Support

What’s included?

New website every 3 years: A website refresh on our current platform helps keep your practice website modern and up to date.
Fully managed website: Everything in Basic, plus routine website updates, proactive support and compliance guidance to help your team look after the website.
Routine content updates: Help keeping the information on your existing website current through routine updates, subject to fair usage.
SmartForms allowance: An included allowance for creating and updating SmartForms, helping your practice collect patient requests through online forms.
Active NHS contract compliance: Ongoing support and guidance to help keep your website aligned with relevant NHS requirements.
Active accessibility compliance: Proactive accessibility support, with work carried out in line with WCAG 2.2 AA standards.
Annual accessibility audits: An accessibility audit each year to identify barriers that could make your website difficult to use.
Fast response times: Priority handling and faster responses through our helpdesk during normal business hours.
Proactive issue resolution: Our team identifies and addresses website issues as part of the managed support service.

02 / Compare

Most GP website providers use generic platforms. We built ours from the ground up — for NHS primary care.

Scroll across to compare

Tree View Designs compared with a typical GP website provider
Feature	Tree View Designs	Typical provider
Platform & design
Theme custom designed in-house not templates	Yes	No
Custom-built platform — no WordPress or open-source CMS	Yes	No
New website included every 3 years	Yes	No
Compliance & security
WCAG 2.2 AA — latest accessibility standard	Yes	2.1 only
Proactive NHS contract compliance monitoring	Yes	No
Annual accessibility audits	Yes	No
Cyber Essentials certified	Yes	Varies by provider
Patient tools & digital triage
SmartForms — secure encrypted patient request forms	Yes	Basic forms only
PatientInbox — centralised triage and workflow management	Yes	No
PatientPortal — patient submission tracking	Yes	No
Support & expertise
64+ years combined NHS primary care experience	Yes	No
PCN / multi-site Group Central Management, with routine updates distributed across your connected websites by our team on Premium chargeable add-on with Basic or Premium: set-up fee plus annual licence	Yes	Add-on or limited

Get in touch

Tell us about your practice. We’ll help you find the right fit — no commitment required.

Get in touch Call us020 3808 9807