Packages
Support packages.
Choose the level of support that’s right for your practice. All packages include secure UK hosting and SSL certificates.
Plans
Pick the level that fits.
Every package starts with secure UK hosting, SSL, and automated backups. Step up as your practice’s needs grow.
Basic
Essential hosting and security for your practice website.
Infrastructure
- Secure UK hosting
- SSL certificate
- Automated backups
- Domain management
Support
- Technical support
- Security maintenance
- Knowledge base access
- Online training
Premium
Fully managed website with proactive compliance support.
Website management
- New website every 3 years
- Fully managed website
- Routine content updates
- SmartForms allowance
Compliance
- Active NHS contract compliance
- Active accessibility compliance
- Annual accessibility audits
Support
- Fast response times
- Proactive issue resolution
Ultimate
Premium support with dedicated channels and added value.
Dedicated support
- Dedicated live chat
- Dedicated email support
- Dedicated accounts manager
Priority access
- Secure support portal
- Emergency weekend support
Added value
- PatientInsights included
- 25% discount on future add-ons
Compare
Built differently from day one.
Most GP website providers use generic platforms. We built ours from the ground up — for NHS primary care.
| Feature | Tree View Designs | Typical provider |
| Feature | Tree View Designs | Typical provider |
|---|---|---|
| Platform & design | ||
| Theme custom designed in-house not templates | Yes | No |
| Custom-built platform — no WordPress or open-source CMS | Yes | No |
| New website included every 3 years | Yes | No |
| Compliance & security | ||
| WCAG 2.2 AA — latest accessibility standard | Yes | 2.1 only |
| Proactive NHS contract compliance monitoring | Yes | No |
| Annual accessibility audits | Yes | No |
| Cyber Essentials Plus certified | Yes | Cyber Essentials only |
| Patient tools & digital triage | ||
| SmartForms — secure encrypted patient request forms | Yes | Basic forms only |
| PatientInbox — centralised triage and workflow management | Yes | No |
| PatientPortal — patient submission tracking | Yes | No |
| Support & expertise | ||
| 64+ years combined NHS primary care experience | Yes | No |
| PCN / multi-site group management built in | Yes | Add-on or limited |
| Dedicated accounts manager (Ultimate plan) | Yes | No |
Get in touch
Not sure which package?
Tell us about your practice. We’ll help you find the right fit — no commitment required.