Blog
Insights for NHS GP Practices.
Practical articles for NHS GP practice managers, partners and IT leads on NHS Digital compliance, accessibility, AI in primary care, and the operational side of running a modern surgery website — written by the team behind 1,000+ NHS GP practice websites.
Free GP Website Audit: What We Check and Why It Matters
Our free website audit scores your GP practice website across six areas — NHS England benchmarking, reading age, accessibility, speed, link health and security — and reports back in plain English.
How to Choose a GP Practice Website Provider
Choosing the right website provider for your GP practice affects patient access, compliance, and long-term costs. Here are the criteria that matter, the questions to ask, and the red flags to avoid.
Cookie Consent on GP Practice Websites: Getting It Right
Cookie consent is one of the easiest things for a GP practice website to get quietly wrong. Here's what compliant consent actually looks like, and the common gaps worth fixing.
NHS GP Website Requirements: What Your Practice Must Include
Your GP practice website must include specific content under the GP contract and accessibility regulations. Here is the full list, the most common gaps, and how to stay compliant.
The NHS DSP Toolkit Deadline Is 30 June: The Website Parts You Shouldn't Overlook
Most of the NHS DSP Toolkit has nothing to do with your website, but a handful of items do. Here's the website slice to check before the 30 June deadline.
The NHS Cyber Alert About cPanel and WHM: What GP Practices Need to Know
NHS England's critical cyber alert about cPanel and WHM affects suppliers across the UK. Here's what it means for GP practice websites.
Digital Triage for GP Practices: How SmartForms Reduce Phone Calls
Digital triage gives patients a structured online route to submit requests, reducing phone pressure and improving triage quality. Here is how SmartForms work and what practices are seeing.
WCAG 2.2 Compliance for GP Practice Websites: What You Need to Know
Every NHS GP practice website must meet WCAG 2.2 AA accessibility standards. This guide explains what changed in WCAG 2.2, where practices commonly fail, and how to achieve compliance.
How to Score Well on the NHS GP Website Benchmarking Tool
The NHS GP Website Benchmarking Tool measures 50 evidence-based criteria across the tasks patients perform most often. Here's how to understand the assessment, avoid common pitfalls, and improve your score.