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Insights for NHS GP Practices.

Practical articles for NHS GP practice managers, partners and IT leads on NHS Digital compliance, accessibility, AI in primary care, and the operational side of running a modern surgery website — written by the team behind 1,000+ NHS GP practice websites.

Topics Accessibility (WCAG 2.2 AA) AI in primary care Patient online services NHS Digital compliance GP Website Benchmarking Tool
Digital Triage for GP Practices: How SmartForms Reduce Phone Calls
Technology In Healthcare 4 May 2026 · 5 min

Digital Triage for GP Practices: How SmartForms Reduce Phone Calls

Digital triage gives patients a structured online route to submit requests, reducing phone pressure and improving triage quality. Here is how SmartForms work and what practices are seeing.

WCAG 2.2 Compliance for GP Practice Websites: What You Need to Know
Practice Management 20 April 2026 · 7 min

WCAG 2.2 Compliance for GP Practice Websites: What You Need to Know

Every NHS GP practice website must meet WCAG 2.2 AA accessibility standards. This guide explains what changed in WCAG 2.2, where practices commonly fail, and how to achieve compliance.

How to Score Well on the NHS GP Website Benchmarking Tool
Practice Management 6 April 2026 · 7 min

How to Score Well on the NHS GP Website Benchmarking Tool

The NHS GP Website Benchmarking Tool measures 50 evidence-based criteria across the tasks patients perform most often. Here's how to understand the assessment, avoid common pitfalls, and improve your score.

Why We Don't Use WordPress — And Why That's Good News for Your Practice
Technology In Healthcare 1 April 2026 · 5 min

Why We Don't Use WordPress — And Why That's Good News for Your Practice

Many NHS GP practice websites run on WordPress with the free Nightingale theme. We built our own platform from scratch. Here's why that matters for your patients' data, your compliance, and your NHS contract.

Faster and Smarter Diagnosis: Strengthening the Cancer Pathway in England
NHS Policy & Updates 12 March 2026 · 3 min

Faster and Smarter Diagnosis: Strengthening the Cancer Pathway in England

Early identification is one of the most pivotal factors in enhancing cancer survival. The National Cancer Plan prioritises faster, more precise diagnosis.

Becoming a Global Leader in Cancer Survival: Understanding England's 75% Target
NHS Policy & Updates 20 February 2026 · 2 min

Becoming a Global Leader in Cancer Survival: Understanding England's 75% Target

England's National Cancer Plan sets an ambitious 75% five-year survival rate by 2035, potentially saving 320,000 additional lives.

Reimagining Cancer Care in England: What the National Cancer Plan Aims to Achieve
NHS Policy & Updates 12 February 2026 · 2 min

Reimagining Cancer Care in England: What the National Cancer Plan Aims to Achieve

The National Cancer Plan outlines a long-term vision to transform cancer care with better survival rates, earlier diagnosis, and personalised care.

Modern General Practice: A Better System or More Pressure? A Realistic Look
Practice Management 9 February 2026 · 4 min

Modern General Practice: A Better System or More Pressure? A Realistic Look

The NHS is redesigning how GP practices operate through the Modern General Practice Model to address demand, staff shortages, and outdated systems.

NHS Trials 15-Minute Blood Test That Could Save Children's Lives
Technology In Healthcare 20 November 2025 · 3 min

NHS Trials 15-Minute Blood Test That Could Save Children's Lives

A breakthrough NHS trial of a 15-minute blood test could transform how doctors identify life-threatening infections in children.