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Insights for NHS GP Practices.

Practical articles for NHS GP practice managers, partners and IT leads on NHS Digital compliance, accessibility, AI in primary care, and the operational side of running a modern surgery website — written by the team behind 1,000+ NHS GP practice websites.

Topics Accessibility (WCAG 2.2 AA) AI in primary care Patient online services NHS Digital compliance GP Website Benchmarking Tool
How to Choose a GP Practice Website Provider
Practice Management 1 June 2026 · 6 min

How to Choose a GP Practice Website Provider

Choosing the right website provider for your GP practice affects patient access, compliance, and long-term costs. Here are the criteria that matter, the questions to ask, and the red flags to avoid.

Cookie Consent on GP Practice Websites: Getting It Right
Practice Management 22 May 2026 · 6 min

Cookie Consent on GP Practice Websites: Getting It Right

Cookie consent is one of the easiest things for a GP practice website to get quietly wrong. Here's what compliant consent actually looks like, and the common gaps worth fixing.

NHS GP Website Requirements: What Your Practice Must Include
Practice Management 18 May 2026 · 6 min

NHS GP Website Requirements: What Your Practice Must Include

Your GP practice website must include specific content under the GP contract and accessibility regulations. Here is the full list, the most common gaps, and how to stay compliant.

WCAG 2.2 Compliance for GP Practice Websites: What You Need to Know
Practice Management 20 April 2026 · 7 min

WCAG 2.2 Compliance for GP Practice Websites: What You Need to Know

Every NHS GP practice website must meet WCAG 2.2 AA accessibility standards. This guide explains what changed in WCAG 2.2, where practices commonly fail, and how to achieve compliance.

How to Score Well on the NHS GP Website Benchmarking Tool
Practice Management 6 April 2026 · 7 min

How to Score Well on the NHS GP Website Benchmarking Tool

The NHS GP Website Benchmarking Tool measures 50 evidence-based criteria across the tasks patients perform most often. Here's how to understand the assessment, avoid common pitfalls, and improve your score.

Modern General Practice: A Better System or More Pressure? A Realistic Look
Practice Management 9 February 2026 · 4 min

Modern General Practice: A Better System or More Pressure? A Realistic Look

The NHS is redesigning how GP practices operate through the Modern General Practice Model to address demand, staff shortages, and outdated systems.

Why GP Practice Websites Should Aim for a Reading Age of 11
Practice Management 15 September 2025 · 3 min

Why GP Practice Websites Should Aim for a Reading Age of 11

Aiming for an 11-year-old reading age isn't about treating patients like children. It's about inclusion, clarity, and making healthcare accessible to everyone.