Privacy Notice
How we collect, use, and protect your personal information.
Contents
Scope
This transparency notice applies exclusively to the Tree View Designs website. Patients or service users of our customers should consult those organisations’ websites for their own privacy information.
Tree View Designs and Your Information
Tree View Designs prioritises privacy, collecting and processing personal data from website visitors and customers to communicate about products, services, and handle enquiries.
The organisation maintains registration with the Information Commissioner’s Office as a Data Controller.
Data Protection Officer: To contact our Data Protection Officer, please use our contact form.
Some personal information may transfer outside the UK to EU Member States under GDPR protections for legitimate interests, with appropriate safeguards in place.
How We Collect and Use Your Information
Cookies
Website cookies enhance browsing, provide personalised content, and help analyse traffic. You can manage cookie preferences through your browser settings or via the cookie consent banner on this website.
Enquiries via the Site
Submitted information (name, email, phone, other details) enables us to respond to enquiries and provide services. Information may be used for updates and marketing communications when opted in.
CRM and Marketing
Customer Relationship Management software manages interactions with existing and potential customers, improving services and personalising communications. Information is securely stored per applicable data protection laws.
Legal basis: UK GDPR Article 6(1)(f) “legitimate interests” (functional cookies, existing customer data) or Article 6(1)(a) “consent” (enquiry submissions).
How We Use Your Information
- Personalising your website experience
- Responding to enquiries and providing services
- Analysing website traffic and user behaviour
- Improving website functionality and content
- Tailoring marketing communications
- Managing customer relationships
- Sending promotional offers and newsletters
- Protecting against fraud and unauthorised access
- Aggregating data for statistical analysis
Your Information Rights
Right to Access
Obtain confirmation of information use and a copy of held data. Responses occur within one month; identity validation is required.
Right to Object or Withdraw Consent
Object to information use permitted by law or withdraw consent-based processing at any time. Contact the Data Protection Officer with concerns.
Right to Correction
Request correction of inaccurate information. Some legally-mandated retention may apply. Responses occur within one month.
Right to Portability
Request information transfer to another organisation on your behalf.
Complaints: File complaints and request investigations through the Data Protection Officer or via ico.org.uk.
Profiling and Automated Decision Making
No automated profiling or decision-making occurs regarding website or customer information. The Data Protection Officer addresses any concerns or objections.
How We Protect Your Information
- Regular staff training on data protection
- Reviewed policies for staff compliance
- Verification of minimal data access
- Controlled system access for authorised personnel
- Encrypted emails and storage
- Incident reporting and improvement processes
- Provider contracts requiring data protection
Data Retention
Website communications are retained for two years.
Company information
Tree View Designs Ltd
Company Registration Number: 06975947
Registered in England and Wales
46 Skylark Lane, Dover, Kent, CT16 3QR
Telephone: 020 3808 9807