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Insights for NHS GP Practices.

Practical articles for NHS GP practice managers, partners and IT leads on NHS Digital compliance, accessibility, AI in primary care, and the operational side of running a modern surgery website — written by the team behind 1,000+ NHS GP practice websites.

Topics Accessibility (WCAG 2.2 AA) AI in primary care Patient online services NHS Digital compliance GP Website Benchmarking Tool
Why Building Your Own GP Practice Website Is a False Economy
Technology In Healthcare 13 July 2026 · 11 min

Why Building Your Own GP Practice Website Is a False Economy

AI tools can produce a good-looking GP website in minutes. But a practice website is a public service with legal duties that don't stop at the design. Here's why building your own is a false economy.

The NHS Cyber Alert About cPanel and WHM: What GP Practices Need to Know
Technology In Healthcare 8 May 2026 · 7 min

The NHS Cyber Alert About cPanel and WHM: What GP Practices Need to Know

NHS England's critical cyber alert about cPanel and WHM affects suppliers across the UK. Here's what it means for GP practice websites.

Digital Triage for GP Practices: How SmartForms Reduce Phone Calls
Technology In Healthcare 4 May 2026 · 5 min

Digital Triage for GP Practices: How SmartForms Reduce Phone Calls

Digital triage gives patients a structured online route to submit requests, reducing phone pressure and improving triage quality. Here is how SmartForms work and what practices are seeing.

Why We Don't Use WordPress — And Why That's Good News for Your Practice
Technology In Healthcare 1 April 2026 · 5 min

Why We Don't Use WordPress — And Why That's Good News for Your Practice

Many NHS GP practice websites run on WordPress with the free Nightingale theme. We built our own platform from scratch. Here's why that matters for your patients' data, your compliance, and your NHS contract.

NHS Trials 15-Minute Blood Test That Could Save Children's Lives
Technology In Healthcare 20 November 2025 · 3 min

NHS Trials 15-Minute Blood Test That Could Save Children's Lives

A breakthrough NHS trial of a 15-minute blood test could transform how doctors identify life-threatening infections in children.

Can AI Really Work for Every Patient? Inside the UK's First Hospital-Wide Trial
Technology In Healthcare 10 October 2025 · 4 min

Can AI Really Work for Every Patient? Inside the UK's First Hospital-Wide Trial

The University Hospitals of Leicester is conducting the UK's first hospital-wide evaluation of AI effectiveness across patient groups, testing safety, equity, and performance.

AI in GP Surgeries: Striking the Right Balance for Patient Care
Technology In Healthcare 9 September 2025 · 4 min

AI in GP Surgeries: Striking the Right Balance for Patient Care

AI is already reshaping how GP practices work, from streamlining admin to generating policies. But balance is essential in adopting AI responsibly.