Blog
Insights for NHS GP Practices.
Practical articles for NHS GP practice managers, partners and IT leads on NHS Digital compliance, accessibility, AI in primary care, and the operational side of running a modern surgery website — written by the team behind 1,000+ NHS GP practice websites.
Digital Triage for GP Practices: How SmartForms Reduce Phone Calls
Digital triage gives patients a structured online route to submit requests, reducing phone pressure and improving triage quality. Here is how SmartForms work and what practices are seeing.
Why We Don't Use WordPress — And Why That's Good News for Your Practice
Many NHS GP practice websites run on WordPress with the free Nightingale theme. We built our own platform from scratch. Here's why that matters for your patients' data, your compliance, and your NHS contract.
NHS Trials 15-Minute Blood Test That Could Save Children's Lives
A breakthrough NHS trial of a 15-minute blood test could transform how doctors identify life-threatening infections in children.
Can AI Really Work for Every Patient? Inside the UK's First Hospital-Wide Trial
The University Hospitals of Leicester is conducting the UK's first hospital-wide evaluation of AI effectiveness across patient groups, testing safety, equity, and performance.
AI in GP Surgeries: Striking the Right Balance for Patient Care
AI is already reshaping how GP practices work, from streamlining admin to generating policies. But balance is essential in adopting AI responsibly.