A tribute to a cherished friend, colleague, and much-loved member of our team.
It is with great sadness that we share the news that our dear colleague and friend, Stephen Garvey, known by our customers as Francis, has passed away unexpectedly.
Stephen was a much-loved and highly valued member of our team, known not only for his skill and dedication but for his warmth, humour, kindness and his well-known love of biscuits! Many of you had the pleasure of working with him directly, and we know how fondly he was thought of by our customers.
This loss has come as a great shock to us all, and while our team takes time to come to terms with it, we are doing our best to continue our work and support our customers as usual.
Remembering Stephen
Stephen joined Tree View Designs as part of our Customer Support Team and quickly became a favourite among both colleagues and customers. He had a unique ability to make everyone feel valued, listened to, and supported, no matter how complex the issue.
Born in Worcestershire, Stephen later moved to a beautiful part of rural South Wales Pembrokeshire, where he lived on a peninsula within the only coastal national park in the UK with his partner Emma. He loved being close to his family and spending time with his wonderfully loud and lively nieces and nephews.
Growing up in the small village of Far Forest, Stephen went to Hagley RC High School, where his cheeky sense of humour kept teachers on their toes. He went on to study AVCE (Advanced Computer & Engineering) and Music Technology, later graduating from Manchester with a degree in Sound Design & DSP Programming.
Before joining Tree View Designs, Stephen worked in London on digital projects related to the 2012 Olympics and London Marathons. His technical expertise and creativity shone through in everything he did.
His Work and Dedication
Stephen — or “Francis,” as our customers knew him — was at the heart of our support team, playing a vital role in some of our most challenging times, including the Primary Care global IT outage in July 2024. His calm reassurance and quick problem-solving helped countless customers navigate an incredibly tense period.
He also made a significant contribution to Tree View Designs achieving the Cyber Essentials Plus accreditation, ensuring our systems maintained the highest levels of security and reliability. His innovative approach, technical knowledge, and commitment to excellence left a lasting mark on our company.
Customer Feedback Over the Years
Over the years, Stephen built many wonderful working relationships. He was often praised for his friendly nature, fast responses, and dedication to getting things right the first time.
We have received hundreds of pieces of positive feedback for Francis, reflecting the lasting impression he made on so many people. These are just a small selection that capture his kindness, professionalism, and care for our customers.
“Francis went out of his way to come up with innovative ideas to develop the application form to suit future needs.”
Lucy, HR Manager
“You are always so helpful and speedy and I think you are fab to work with — happy days.”
Tracey, Managing Partner
“Francis always replies extremely quickly with the requested job fully completed to an excellent level. He is always very friendly and easy to communicate with.”
Lewis, Reception Manager
“I'm super grateful to Francis for being so responsive and pulling together a last-minute update request for our website, even though we asked for a smartform to be included!”
Sham
“Really responsive to my last minute request, excellent communications. Thank you Francis!”
Gill, Assistant Practice Manager
A Life Filled with Passion and Curiosity
Stephen had an endless curiosity and a creative spirit. Outside of work, he loved programming modular synthesizers, exploring sound design, and of course, enjoying a good cup of tea and a biscuit (or two).
“Never as tired as when I’m waking up.”
— LCD Soundsystem, Stephen’s quote of choice
Forever Part of Our Team
Stephen was more than a colleague — he was a friend to so many of us. His laughter, generosity, and energy brightened every day, and his presence was felt in everything we did. Tree View Designs simply won’t be the same without him.
He will be deeply missed by all of us at Tree View Designs, and fondly remembered by everyone who had the privilege to know and work with him.
Our thoughts remain with his partner Emma, his family, and all who knew and loved him.
Tributes
41 messages of love and remembrance from colleagues and customers.
“I am deeply saddened after hearing about Francis. My deepest sympathies to his family.”
“A really lovely guy so very helpful and always cheerful. Will miss your input to my endless hassles. It's with great sadness — Charlene and all at Wallis Avenue Surgery.”
“Such sad news for such a great team. I didn't know Francis personally but he has helped me many times when I have contacted Treeview, always sorting out any issues promptly. Your words show what a great person he was and I'm sure the team will continue the great work they do in his memory. I hope you all look out for each other at this sad time, may he rest in peace.”
“So sorry to hear this news. Sending the team all our love and wishes during this incredibly difficult time, from the team at Richmond Road Medical Centre.”
“Francis was always such a great help whenever I contacted Treeview, his prompt and friendly responses have always been highly appreciated. Rest in peace Francis, sending love to your family and all that knew you.”
“So sad to hear this news, our thoughts go out to his family and colleagues. Francis patiently helped us out many times in sorting our website, may he rest in peace.”
“So very sad to read your news and so heartbreaking to lose someone so young. Support each other and talk about him often and at some point those tears will turn to smiles in his memory.”
“I am deeply saddened by the news of Francis's passing. He helped me so much and always went the extra mile with kindness and generosity. On behalf of everyone at Queensbridge Group Practice, my thoughts, love, and deepest sympathy go out to his family and friends during this difficult time.”
“I was so sad to read the email from the TVD team about Francis. He was always so very helpful and incredibly patient when I attempted to describe what I needed doing. My love and condolences to Francis' family & friends, as well as his TVD family.”
“I am truly saddened by this news. My experiences with Francis were always positive. Nothing was ever too much trouble for him, and he made everything so easy for us. Every request was handled swiftly and efficiently, without any hassle. I hope he knew just how much he was loved and respected. My heartfelt condolences to both his professional and personal families. May his gentle soul rest in peace.”
“I'm so very sorry to hear of Stephen/Francis passing. This is a beautiful eulogy allowing us to learn a little more about the person behind the name. Sending my sincere condolences to his family and colleagues.”
“I am truly saddened to hear this. Francis was always so wonderfully helpful and friendly, and always liked to add a little Welsh to every message. Rest easy Francis, you'll be missed.”
“So sad, to read the email this morning of Francis passing away. Francis was indeed very helpful, prompt and always reassuring. He will be missed. Thinking and praying for his partner, family, friends and team at Treeview. May God bring in comfort and peace in this time of sorrow. God bless.”
“So sorry to read this heart breaking news. Any support I received from Francis was always responsive and helpful. My thoughts are with the team and his family.”
“I am deeply saddened to hear this extremely sad news and I send my heartfelt condolences to Francis' family and friends. Francis was always so helpful and responded to any queries promptly and professionally along with his great sense of humour! We had many a chat about footwear and the weather, where Francis would describe his worn brown sandals and we would share a joke or two that often left me laughing out loud. I never got to meet Francis, but I shall miss him in my own way. My thoughts are with his family and the team.”
“My condolences to the team and his family. Such sad news, Francis was always so very helpful and efficient in supporting my many demands. Thoughts and prayers with you all.”
“We are deeply saddened to hear this news — Francis was always such a kind, warm, positive and helpful person whenever we contacted Treeview for support. Our thoughts are with his friends, family and team at Treeview.”
“So sad to hear this news. Francis was always so kind and friendly on his email and always happy to help. Sending lots of love to the team and his family.”
“Francis was fantastic as we launched our new website. His help and dedication have really given us huge pride in the site, and our thoughts are with his family, friends & the whole TVD team at this shocking news.”
“So very, very sorry to hear this news regarding Francis. He helped me several times, with one of my many requests and was always lovely. My thoughts are with his family, friends and the Treeview Team. RIP Francis.”
“I am so sorry to hear this desperately sad news. Francis had become our 'contact' over the last few months and was always enormously helpful, thorough and quick to respond to requests for 'tweaks' (which he always undertook graciously and patiently!) It has been lovely to read more about his life in your tribute — so thank you for sharing that. It's all too easy for us, when communicating by email and working on tech, to forget there's an actual human doing the work for us. It sounds like Francis had a full and interesting life — I love the LCD Soundsystem quote! I will miss his help and support with the Frome Medical Practice website. I can't begin to imagine what his loss means to you all — my thoughts are very much with your team and his family and friends at such a tough time.”
“I'm so sad and shocked to see this news. Francis really was a cool, funny and sweet guy. I enjoyed reviewing the new drinks at Starbucks and Costa with him! Every time I contacted Tree View, I always started with 'Hi Francis'. He was always there to help with anything. I always enjoyed our interactions Francis. You will be missed.”
“Really sad news, Francis has helped and supported me many times and always delivered quick and efficiently and most importantly tried his best to make sure I was happy. My thoughts are with his family and friends. RIP Francis.”
“I am deeply saddened to hear the news of Francis's passing. Although I didn't have the opportunity to work with him directly, please accept my heartfelt condolences during this difficult time. My thoughts are with his family, friends, and colleagues.”
“Everyone who works for Haringey GP Federation and who has had contact with Francis over the last few years is absolutely devastated to hear the news of his death. We have been all been chatting this morning about his kindness, responsiveness, helpfulness, sense of humour, patience with our many requests(!) and his biscuit chat. We are very grateful for all the support he has given us as an organisation and want to send our thoughts and heartfelt condolences to you all at Treeview, and to his family and friends.”
“I am deeply saddened by this news. Francis always brought laughter and warmth into our conversations. I'll never forget our biscuit debates — Jaffa cakes, choc hobnobs, and the running joke about "Biscuit Anonymous." I truly valued my contact with Francis. He was always patient, professional, responsive and kind. My deepest condolences to his family friends and colleagues during this difficult time. Your humour and generosity will stay with me forever, raising a biscuit for you one last time.”
“So sorry to hear this sad news. My condolences to you all.”
“I'm very sorry to hear this. My condolences to the team and all who knew him.”
“Although we only communicate via email, Francis was always very supportive and efficient. Our deepest condolences to his team and his family, he sounds like a wonderful man who will be greatly missed. May he rest in peace. With deepest sympathy. From all staff at the Green Man Medical Centre.”
“My email conversations with Francis were often one of the highlights of going to work. He made something which would usually be mundane (web updates) into one of the most fun things, where we would speak like we were characters from different time periods. I will always treasure these conversations. Francis was clearly a very sweet and unique person, and I will miss him. My condolences go out to his colleagues at Treeview as well as his family and friends.”
“I am so sad to hear about the passing of Francis. He was such a kind, friendly, and knowledgeable person and never failed to brighten my day with a cheery comment or two. My condolences go out to all his Treeview colleagues and family.”
“This is very sad news. Although I did not know Francis personally, he was very helpful with my website queries, always replying back quickly, he clearly enjoyed his work and helping others. My heartfelt condolences to his family and his Treeview colleagues during this difficult time.”
“I am truly saddened to hear about Francis. Although I did not know him personally, he was amazing at supporting me with all my requests! Professional, speedy and always happy to help. I hope his family and colleagues gain comfort from knowing how fondly Francis was thought of.”
“I was saddened to hear of the passing of Francis, Treeview Design's colleague. Over the past year and the year before, Francis was always so kind, patient, and helpful in assisting me with queries regarding Forest Edge Practice updates — whether over calls or through email. He will be greatly missed. My heartfelt condolences go out to his family, friends, and colleagues during this difficult time. Rest in peace.”
“Fallodon Way Medical Centre would like to offer our deepest condolences on the loss of your work colleague and friend. I have shared many an email conversation with Francis; he was always so responsive and friendly and helped with my lack of knowledge! Our thoughts are with you all at Tree View Designs, and the friends and family of Francis during this devastating time.”
“We're really sorry for your loss. I did have the pleasure of dealing with Francis on a few occasions — and he was indeed charming and efficient. Sincere condolences to his family and friends, and all of the team at TVD from everyone at Horfield Health Centre.”
“Good morning, that's very sad news, I have only been with Lakeside for 5 months, but have to say Francis was very helpful always. My thoughts are with his family and his colleagues.”
“Very saddened to hear about this loss. We dealt with Francis frequently during our time with Treeview. He was very knowledgeable and responsive to requests and his great personality and sense of humour shone through in calls and emails. All our thoughts are with his family and friends at this difficult time.”
“I am really sorry to hear this news — it was always a pleasure to deal with Francis and he was so helpful. When any website query or request was sorted (which was always quickly and efficiently dealt with) we often had an exchange of tales regarding the latest shenanigans of our respective cats. He was cheerful and polite, a real pleasure to deal with. Sending my deepest condolences to his family and colleagues at this terribly sad time, he will be greatly missed by many.”
“We are sorry to hear this incredibly sad news. Francis was always so helpful, efficient and friendly. Sending our sincere condolences to Francis' family, friends and colleagues, from everyone at Parkside Group Practice.”
“So sorry to hear this heartbreaking news, Francis was always a great support to us here at Forrest Medical Centre. Sending our love and thoughts to all his family, friends and colleagues.”
